Don’t worry. If your product develops a fault within 30 days of purchase, we’ll offer you either an exchange, full refund or repair, provided you have an order number. For certain damages we even offer 6 months of guarantee.
Please contact us on firstname.lastname@example.org and evtl send us pictures of the damage. Please insert inside the package all important informations such as order number, name, address, claim etc.
Please be aware that all necklaces are handmade, partly hand dyed or embroidered and will show signs of use after a time, wich is not considered as damage. Thank you for your understanding.